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Privacy Policy
We at MyDiamond.ie, along with our subsidiaries and affiliates, respect your concerns about privacy. This notice describes the types of personal information we collect about our consumers, how we use the information, with whom we share it and the choices available to our consumers regarding our use of the information. We also describe the measure we take to project the security of the information and how you can contact us about our privacy practices.
We may collect personal information about you in various ways – included by not limited to, via the website, email communication, phone communication (text or voice), surveys, special offers, purchasing patterns, social media channels, at events.
The types of information that we may collect include your contact information, username and password, payment information, purchase and transaction information, customer service information, experience with our products, contact preferences, photographs, comments and other content you provide, information regarding your personal or professional interests, demographics (such as date of birth and marital status), contact details you provide about your friends or other people you would like us to contact, and information we may obtain from third-party providers.
We may also collect information via cookies, plugins, web beacons, web server logs or related tools which will receive automated information including statistical information, IP address, unique device identifier, browser characteristics, device characteristics, operation system, language preferences, referring URLs, information on actions taken on our site, and dates and times of website visits, by your interaction with these elements on our website, open emails from us, or download apps from us.
You have control from your browser as to whether you want to receive cookies etc. But please note that without them, you may not be able to use all the features of our websites or apps.
Website functionality cookies These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.
Website analytics cookies We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
Customer preference cookies When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
Targeting cookies or advertising cookies These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
The providers of third-party apps, tools, widgets or plug-ins on our websites and apps (such as the Facebook “LIKE” button) may also use automated means to collect information regarding your interactions with these features, and this information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers. To the extent permitted by applicable law, MyDiamond.ie is not responsible for these providers’ information practices.
We may use the information described to provide products and services to you, to process your payments, to create and manage your account, to send you promotional material and other communications, to communicate with you about (and administer your participation in) special events, contents, sweepstakes, programmes, offers, surveys and market research; to respond to your enquiries; to operate, evaluate and improve our business (including developing new products and services, enhancing and improving our services, managing our communications, analyzing our products and customer base, performing data analysis, performing accounting, auditing, and other internal functions); reduce credit risk and manage collections, verify your identity; protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.
We may also use the information in other ways for which we provide specific notice at the time of collection.
In addition, we use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as customsing our users’ visits to our website and apps, delivery content tailored to our users’ interests and the manner in which our users browse our website and apps and managing our websites, apps and other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.
We may use third-party analytics services on our websites and apps, such as Google Analytics. The analytics providers that administer these services use technologies such as cookies, web serer logs and web beacons to help us analyze your use of our websites and apps. The information collected through these means (including IP address) may be disclosed to these analytics providers and other relevant third parties who use the information for example to evaluate use of the website or app. To learn more about these services and how to opt out please visit the relevant websites:
http://google.com/analytics/learn/privacy.html
We may collect information about your online activities for use in providing you with advertising about products and/or services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served.
You may see certain ads on other websites because we engage third-party ad buying networks (such as Facebook, Twitter, Google). Through buying networks, we can target our messaging to users through demographic, interest-based and contextual means. We can track your online activities over time by collecting information through automated means, including through the use of (but not limited to) third-party cookies. The networks use this information to show you advertisements that may be tailored to your individual interests. The information our ad networks may collect on our behalf includes data about your visits to websites that serve MyDiamond.ie advertisements. This data collection takes place both on our websites and on third-party websites that participate in these ad networks. This process also helps us track the effectiveness of our marketing efforts. Please contact us to learn how to opt out of this ad network interest-based advertising. To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.